On-Job Application & Learning
Support Systems


Most participants leave a workshop with many improvement ideas. Although they may wish to change, the lack of support systems on the job often frustrates productivity improvement. Powerful Professionals workshop offers a number of tools for helping both the participant and the organization to get a "return on investment."

 Before the workshop:
Preparing the learner and system
 During the workshop:
Learning models and skills
 After the workshop:
Applying the skills and supporting change
 Follow-through:
Checking for a return on investment

For the Participant:

  • Participant workbook
  • Application sessions
  • Simulation sessions
  • Checklists & worksheets
  • Client Credibility Sequence benchmarks
  • Action planning -
    101 Application Ideas Checklist
  • Powerful Feedback survey Individual Report
  • Application plans
  • Meeting with supervisor/manager
  • Reading and group discussion from Powerful Professionals book.
  • Desktop Workshop on the web
  • Coaching services
  • Follow-up Powerful Feedback client/customer service survey
  • Consulting services

For the Manager/Supervisor/Team Leader:

  • Reading from Powerful Professionals book with 101 Coaching Tips Checklist
  • Powerful Feedback client/ customer service survey
  • Workshop customization
  • Preparing the System checklists
  • Powerful Professionals book with 101 Coaching Tips Checklist
  • Powerful Feedback client/ customer service survey Group Report:
- group skill strengths
- group skill needs
  • Individual or group participant meetings
  • Powerful Professionals book with 101 Coaching Tips Checklist
  • Benchmarking information
  • Desktop Workshop on the web
  • Coaching services
  • Follow-up Powerful Professionals Feedback client/customer service survey
  • Coaching services

 

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